Delete your account
You can ask us to delete your Lithonare Energy app account and the personal data linked to it.
How to request deletion
- Send an email to pindoriyabhavik@gmail.com with the subject "Account deletion request".
- Send it from the email address you use to sign in to the app. Include your shop name and registered mobile number.
- We may contact you to confirm the request comes from you.
- We will delete your data within 30 days and reply to confirm.
What we delete
- Your sign-in account (email/password or Google sign-in)
- Your profile: name, email address, mobile number and photo
- Your dealership application and shop details: address, PIN code, GST number and business details
What we may keep
Customers who bought batteries from your shop still have active warranties. To honour them, we may keep:
- Battery sale, warranty and claim records, with the shop name recorded on them
- Activity logs needed to prevent fraud
We keep these records until the warranties end, and afterwards only as long as needed for legal, tax or dispute purposes. Then we delete them.
Customers
If a dealer registered a battery warranty in your name, you can ask us to delete your details at the same email address. Include your name and the mobile number used at purchase. If we delete these details, we can no longer verify your battery's warranty.